About Us
HOW IT ALL BEGAN
J&J Services Italy was founded by Jeremy Ross. Jeremy’s background is in the hospitality business. He acquired a Swiss hotel management diploma in 1993 and graduated from the famous William Harrah school of Hotel management. After graduating, he worked for the Ritz Carlton and Jefferson hotels in Washington D.C. In 1997 he decided it was time to move back to Italy, still continuing working in the business, and took part in the opening of the then Radisson SAS hotel managing an American restaurant. In 2000 Jeremy decided it was time to live the ‘Italian’ dream and founded J&J Services Italy
With J&J Services Italy Jeremy has combined his knowledge of luxury 5 star service, the understanding of a discerning and demanding clientele and his passion for Italy and Italian life. Jeremy has surrounded himself with support staff that believes in his service philosophy which has enabled J&J Services Italy to establish its excellent reputation.
Over Years
Who We Are
J&J Services Italy,inc is a boutique destination management company based in Milan, Italy. We arrange a variety of customised travel services in Italy and the South of France. Our specialties are private tours, English speaking drivers, boat tours, wine and food tours and villa rentals.
J&J services Italy was founded by Jeremy Ross, who has been in the hospitality business for more than 25 years.His speciality is the North American luxury travel market, working with the top producing travel agencies in the United States, Canada and Mexico. Jeremy is noted for his strong entrepreneurial skills in the industry. tourism marketing, promotion and launching of new ideas and products are his forte.
Founder
Jeremy Ross
Founder
Over 25 years of experience in the hospitality business, of which 20 years owning his own business in the luxury travel sector.His speciality is the North American travel market, working with top producing agencies in the United States, Canada and Mexico. Strong entrepreneurial skills in the industry. tourism marketing, promotion and launching of new ideas and products are his forte.
Alessandro Paolo Sella
Client and Supplier Relations Manager
After obtaining a bachelor’s and a master’s degree in biology, Alessandro’s passion for traveling has brought him to pursue a career in tourism. Becoming a safari licensed guide in South Africa took him away for a brief period from his country of origin, Italy. Once back, he has been working in the tourism sector focusing on Italy and the South of France.
Angelica Zanoletti
Destination specialist
Graduated with Distinction from Sussex University, UK, in September 2021, earning a MSc Master’s degree. With a deep connection to Lake Como, Italy, she has worked in the tourism sector, promoting its splendour. Lake Como, nestled amidst the Italian Alps, captivates with its stunning scenery, serene waters, and charming villages. Angelica holds Como close to her heart for its timeless beauty and tranquil ambiance, making it her favorite destination in Italy.
Elena Klymko
Destination specialist
Elena, after pursuing a Msc in Strategic Communication and a Master in Hospitality Management has spent over two years in the event management industry.
More recently she has decided to apply her relations and management skills in the tourism sector joining the J&JServices team.
Our Team
Jeremy Ross
Founder
Over 25 years of experience in the hospitality business, of which 20 years owning his own business in the luxury travel sector.His speciality is the North American travel market, working with top producing agencies in the United States, Canada and Mexico. Strong entrepreneurial skills in the industry. tourism marketing, promotion and launching of new ideas and products are his forte.
Angelica Zanoletti
Destination specialist
Graduated with Distinction from Sussex University, UK, in September 2021, earning a MSc Master’s degree. With a deep connection to Lake Como, Italy, she has worked in the tourism sector, promoting its splendour. Lake Como, nestled amidst the Italian Alps, captivates with its stunning scenery, serene waters, and charming villages. Angelica holds Como close to her heart for its timeless beauty and tranquil ambiance, making it her favorite destination in Italy.
Elena Klymko
Destination specialist
Elena, after pursuing a Msc in Strategic Communication and a Master in Hospitality Management has spent over two years in the event management industry. More recently she has decided to apply her relations and management skills in the tourism sector joining the J&JServices team.
Michelle Ellul
Destination specialist
Michelle, with a Bachelor’s in Fashion Marketing, worked in fashion, event management and more. Growing up in strong touristic countries like Italy, the South of France, and Malta, she developed a passion for travel and culture. She now combines her expertise to create exceptional experiences for clients worldwide.
Elena Brivio
Destination specialist
Elena holds a Master’s in Marketing and Management for Events, Hospitality, and Tourism from Ca’ Foscari University of Venice and a Bachelor’s in Global Communication and Cultural Mediation from the University of Insubria in Como. She has gained rich international experience, traveling to over 20 countries and working with travel agencies and non-profits across the globe.
Testimonials
Hi Richard, If you do make it to Puglia, here’s hoping you lavish thanks on J&J services for the guides and drivers they provided for us. They were perfect matched pairs in Naples/Pompeii and Matera/Lecce. Protravel International
Mark
Dear Jeremy: I just wanted to thank you for the professional service you offer We just heard back from Mr and Mrs Mc... The Mc...s were impressed with the driver and his knowledge. All went off without a hitch We at K Benn Travel look forward to working with you again in the near future. Have a great week Thanks again Jeff
Jeff
Dear Jeremy, THANK YOU SO MUCH for the fabulous trip you put together for my clients Mary Ellen and Mark. I had coffee this morning with Mary Ellen and saw her wonderful pictures. She had very high praise for the itinerary you put together for them. She really loved all the hotels and especially was pleasantly surprised to have rooftop and terrace options at a number of them. She was extremely complementary of all the guides ,were great and they in particular liked Simone in Florence. She had a great tip that got them into the Douro!! Thank you so much for your hard work on this and making their trip a wonderful and memorable experience. Hope we can work together again soon. Lisa
Mary Ellen
I recently used J&J for myself in Venice. Services booked: Airport transfer, half day private guide Doge's Palace , full day to Murano, Burano & Torcello with private boat and guide. Jeremy is very responsive and easy to work with. Guides were very good and the boat/captain for the full day tour were excellent with beautiful boat. I will be happy to use J&J for our luxury clients in the future. Others in our office have also received great reviews of J&J from client
Sara
Luxury Travel Advisor
My daughter's in laws were celebrating their 50th Wedding Anniversary and took their family (8 Adults 4 Children) to Italy. Jeremy put together a amazing trip and filled any request they had. Unfortunately, they traveled during these challenging Airline Cancellations. Thank Goodness for Jeremy and his IMMEDIATE attention to assisting when I needed him. The hotels, transfers, drivers, tour guides (and Private Boat to Capri) made this family trip MEMORABLE ! Thank You Jeremy !! It was such a pleasure to work with you. Show Less
Angela
Travel Advisor
Awards, Affiliations & Press Coverage
J&J Services Italy was founded by Jeremy Ross. Jeremy’s background is in the hospitality business. He acquired a Swiss hotel management diploma in 1993 and graduated from the famous William Harrah school of Hotel management.
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